Operations & Support
The Right Desk
Annexure IV is in the wrong format. The inauguration is Friday. Saxena slid your file back and said everything must be in order first.
- You
- Regulatory Affairs Executive
- Across the table
- R.K. Saxena, Section Officer, State Pollution Control Board (Regional Office)
He speaks first.
I have seen your inspection report. The plant is good. The papers are good. Except one, which is not in the format the board has prescribed, and the format is not my opinion, it is a circular. Everything must be in order first. Come back when it is.
The brief comes after you sign in.
The situation
A slip the size of a bus ticket.
Annexure IV is in the wrong format. Friday is the inauguration. R.K. Saxena slid the file back across the desk and said everything must be in order first. A ninety-crore plant is waiting on that slip.
You are the regulatory affairs executive. You do not sign his register. You still have to get the file moving.
- The format is wrong, and he has said so.
- Friday does not move.
- You have no authority over his desk.
The session
About twenty minutes.
You sign in with your email, read the brief, and have the conversation. A short reflection comes first. Then the coaching debrief, on what you did. The transcript stays with the session. You do not see a score.
- Email sign-in
- Coaching debrief
- Up to 20 turns
Before you start
What people ask.
Who am I in this conversation?
You're the Regulatory Affairs Executive chasing clearances. R.K. Saxena is the section officer who returned your file over formatting. You get the full brief after you sign in.
Do I need government relations experience to practise this?
No. The brief has the annexure issue and event deadline. You're practising influence without authority when the desk has the stamp and you don't.
What do I leave with?
A transcript of what you actually said, and a coaching debrief on what it cost you. You answer a short reflection before that debrief appears. You do not see a score.
Can a team run the same scenario?
Yes. Each person gets their own conversation. A pilot is how a cohort starts: same brief, separate transcripts, one place for the programme lead to read them.