Revenue & Commercial
Just This Once
A seven-minute chest OPD follow-up in Nagpur, two asks she should not get, and one honest reason to be let back in.
- You
- Medical Representative
- Across the table
- Dr Sunanda Kale, Chest Physician, Savitri Hospital
He speaks first.
You again. Sit. You have seven minutes.
The brief comes after you sign in.
The situation
Seven minutes, and two asks she should not get.
A chest OPD follow-up in Nagpur. Seven minutes. Two things she is about to ask for should not leave this room. One honest reason might get you invited back.
You are the medical representative. The clock on a government OPD does not stretch because your quarter needs the call.
- You have seven minutes.
- Two of the asks are ones you should refuse.
- The next visit depends on this one.
The session
About twenty minutes.
You sign in with your email, read the brief, and have the conversation. A short reflection comes first. Then the coaching debrief, on what you did. The transcript stays with the session. You do not see a score.
- Email sign-in
- Coaching debrief
- Up to 14 turns
Before you start
What people ask.
Who am I in this conversation?
You're a medical representative on a follow-up call with a chest physician. You get the full brief after you sign in.
Do I need pharma field experience to practise this?
No. The brief has the product limits and the code. You're practising a short call where the ask on the table is one you cannot pay.
What do I leave with?
A transcript of what you actually said, and a coaching debrief on what it cost you. You answer a short reflection before that debrief appears. You do not see a score.
Can a team run the same scenario?
Yes. Each person gets their own conversation. A pilot is how a cohort starts: same brief, separate transcripts, one place for the programme lead to read them.
Beside this one