Academic
The Ten Minutes
2 AM on the cardiac ward. Mr. Rao's breathing changed. Sunita pressed the call bell. Nobody came for several minutes.
WHAT’S HARD
The brief is short. The conversation isn’t.
2 AM on the cardiac ward. Mr. Rao's breathing changed.
Sunita pressed the call bell. Nobody came for several minutes.
HOW A SESSION WORKS
Four steps. About twenty minutes.
- 1°
Read the brief
The context, your role, and who you’re about to meet. No framework recap.
- 2°
Have the conversation
The other person pushes back, holds things back, and reacts to how you actually behave.
- 3°
Get the coaching debrief
What you did, what it cost you, and the specific move to change next time.
- 4°
Keep the evidence
Transcripts and cohort patterns your programme can actually show a sponsor.
BEFORE YOU START
Two things people ask.
Who am I in this conversation?
You're the junior nurse on night shift at the cardiac ward. Sunita Rao is Mr. Rao's spouse, bedside and asking what happened during those minutes. You get the full brief after you sign in.
Do I need nursing or clinical experience to practise this?
No. The brief has the timeline and ward context. You're practising candor and empathy when a delay needs explaining and defensiveness won't help.
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