Revenue & Commercial

The Digital Disconnect

Kabir Mehta is venting two weeks before Diwali. A customs hold has his CEO livid. Find the real problem under the anger before you pitch.

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WHAT’S HARD

The brief is short. The conversation isn’t.

Kabir Mehta is venting two weeks before Diwali. Customs has his CEO livid.

He's not asking for a demo. Something else is burning.

HOW A SESSION WORKS

Four steps. About twenty minutes.

  1. Read the brief

    The context, your role, and who you’re about to meet. No framework recap.

  2. Have the conversation

    The other person pushes back, holds things back, and reacts to how you actually behave.

  3. Get the coaching debrief

    What you did, what it cost you, and the specific move to change next time.

  4. Keep the evidence

    Transcripts and cohort patterns your programme can actually show a sponsor.

BEFORE YOU START

Two things people ask.

Who am I in this conversation?

You're the FlowBridge Account Executive. Kabir Mehta is Chief Product Officer at his company, and a shipment hold just blew up his week. You get the full brief after you sign in.

Do I need logistics or SaaS experience to practise this?

No. The brief sets the account context. You're practising discovery when the buyer is angry and your pitch is the last thing they want.

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